Client Managing Director Job in Cincinnati, OH 45217
Title :
Client Managing Director
Company :
Xerox
Location :
Cincinnati, OH 45217
Date Acquired :
4/6/2010 2:30:14 AM
AutoReqId 6506BR
Common Job Title Client Managing Director
Primary Work Location OH, Cincinnati
Employee Classification: Regular Full-Time
Job Description
* Consistently grows multi-year global account revenue and gross profit.
* Leads operational performance of the direct and virtual elements of a premier global account team to achieve business targets for:
*
* Global Revenue, Expense and Gross Profit
* Customer Satisfaction
* Employee Motivation & Satisfaction
* Develop and execute strategic account plans to optimize global account revenue and profit growth:
*
* Establishes and grows multiple C-level executive contacts and develops strong relationships.
* Leads global account business development.
* Identifies opportunities for account penetration using all existing and new Xerox & ACS offerings to satisfy client objectives to grow revenue, reduce costs and increase competitiveness.
* Includes strategic partners in development of opportunities to leverage their expertise and relationships.
* Architects the right Xerox systems, solutions and services to anticipate and meet the clients global needs.
* Sets targets for monitoring on-going customer satisfaction with a defined measurement process.
* Develops global account coverage plan.
* Develops a long term sales and support coverage plan.
*
* Identifies the amount and quality of sales and support resources.
* Utilizes coverage capacity coverage models to maintain proper level of resources thought time.
* Deploys and monitors client-focused sales delivery and support activities.
*
* Utilization of Enterprise Selling Process (ESP) to develop (delete customer and change to client through out document) clients strategy, value proposition and for opportunity identification.
* Utilization of SalesForce.Com to manage opportunity and forecast.
* Conducts integrated global account reviews with cross functional organizations.
* Supports the coordination of global contracting and fulfillment processes for international client agreements.
* Full financial accountability for global account P&L.
* First line of approval for selection, hiring, and firing decisions, as well as other related business processes.
Requirements:
* BA/BS degree required; MBA preferred.
* International business experience and cultural awareness.
* Relevant multi-language ability helpful.
* Strong financial and business acumen - proven P&L track record.
* Strong People management experience - proven ability to lead and inspire individuals and teams in direct, shared or virtual roles.
* 10 or more years successful selling in targeted industries.
* Proven success with mega deals (greater than $25M) as pursuit lead with delivery oversight.
* Experience in document, BPO and /or IT outsourcing.
* Consultative selling and strategic business skills.
* Successful general management/executive experience.
* Proven ability to build strategic C-level client relationships.
* Some combination of consulting, in-depth knowledge of one or more key business processes, systems architecture and integrated solutions and services in complex environments.
* Excellent written and verbal communications skills.
* Willingness to travel globally (>50%).
* Open to relocation.
Drawing on diversity of a global workforce and offering an equal opportunity to achieve success.
EOE M/F/D/V
Common Job Title Client Managing Director
Primary Work Location OH, Cincinnati
Employee Classification: Regular Full-Time
Job Description
* Consistently grows multi-year global account revenue and gross profit.
* Leads operational performance of the direct and virtual elements of a premier global account team to achieve business targets for:
*
* Global Revenue, Expense and Gross Profit
* Customer Satisfaction
* Employee Motivation & Satisfaction
* Develop and execute strategic account plans to optimize global account revenue and profit growth:
*
* Establishes and grows multiple C-level executive contacts and develops strong relationships.
* Leads global account business development.
* Identifies opportunities for account penetration using all existing and new Xerox & ACS offerings to satisfy client objectives to grow revenue, reduce costs and increase competitiveness.
* Includes strategic partners in development of opportunities to leverage their expertise and relationships.
* Architects the right Xerox systems, solutions and services to anticipate and meet the clients global needs.
* Sets targets for monitoring on-going customer satisfaction with a defined measurement process.
* Develops global account coverage plan.
* Develops a long term sales and support coverage plan.
*
* Identifies the amount and quality of sales and support resources.
* Utilizes coverage capacity coverage models to maintain proper level of resources thought time.
* Deploys and monitors client-focused sales delivery and support activities.
*
* Utilization of Enterprise Selling Process (ESP) to develop (delete customer and change to client through out document) clients strategy, value proposition and for opportunity identification.
* Utilization of SalesForce.Com to manage opportunity and forecast.
* Conducts integrated global account reviews with cross functional organizations.
* Supports the coordination of global contracting and fulfillment processes for international client agreements.
* Full financial accountability for global account P&L.
* First line of approval for selection, hiring, and firing decisions, as well as other related business processes.
Requirements:
* BA/BS degree required; MBA preferred.
* International business experience and cultural awareness.
* Relevant multi-language ability helpful.
* Strong financial and business acumen - proven P&L track record.
* Strong People management experience - proven ability to lead and inspire individuals and teams in direct, shared or virtual roles.
* 10 or more years successful selling in targeted industries.
* Proven success with mega deals (greater than $25M) as pursuit lead with delivery oversight.
* Experience in document, BPO and /or IT outsourcing.
* Consultative selling and strategic business skills.
* Successful general management/executive experience.
* Proven ability to build strategic C-level client relationships.
* Some combination of consulting, in-depth knowledge of one or more key business processes, systems architecture and integrated solutions and services in complex environments.
* Excellent written and verbal communications skills.
* Willingness to travel globally (>50%).
* Open to relocation.
Drawing on diversity of a global workforce and offering an equal opportunity to achieve success.
EOE M/F/D/V
